Access Request Processing

Scalable Access processing from intake to disclosure.

Access requests don’t pause for staffing challenges or busy seasons.

When your team is short on time, capacity, or support, we can help you stay on track.

PrivacyWorks offers full-service Access request processing that fits seamlessly into your existing operations. From start to finish or wherever you need us most our team delivers responsive, senior-level support that’s practical, defensible, and secure.

Security Threat and Risk Assessments (STRAs)

Security Threat and Risk
Assessments (STRAs)

We specialize in STRAs that integrate seamlessly into your privacy and compliance work. Especially where a STRA is required alongside a PIA.

Our STRAs help you:
• Identify threats, vulnerabilities, and potential impacts
• Assess risks using clear, public-sector-aligned methods
• Recommend practical mitigation strategies
• Align with relevant legislation, frameworks, and policies
• Coordinate directly with your PIA and other documentation

You’ll get more than just a checkbox. Our STRAs offer real insight into your environment. Helping you make informed, defensible decisions.

Security Training

Security Training

Help your team understand their role in keeping information secure.

We offer plain-language, scenario-based training for technical teams, leadership, and front-line staff. Training can be customized to fit your sector, policies, and security maturity.

Penetration Testing and Technical Risk Support

Penetration Testing and
Technical Risk Support

We partner with technical experts to deliver penetration tests and system-level risk assessments. Then translate those findings into clear, actionable steps your team can understand and apply.

All technical results are folded into your broader privacy and compliance roadmap, making it easier to act and report with confidence.

What’s included

You’ll get support across the entire Access lifecycle.

We also assist with backlogs, sensitive files, and high-volume periods where timely help makes all the difference.

How we work

Flexible support that fits your team.

Choose the level of support that makes the most sense for you:

• Full-service processing of all incoming requests
• Assistance with specific files, such as complex or high-profile cases
• Backlog clearing and deadline support
• Overflow or leave coverage when staff are unavailable
• Help at any stage from intake to final disclosure

You’ll be matched with a dedicated FOI team and a clear point of contact. Our collaborative, team-based model ensures reliable turnaround, consistent results, and smooth communication.

Why teams choose PrivacyWorks?

Experienced analysts who understand the work

You’ll work with seasoned FOI professionals who’ve managed access requests inside ministries, municipalities, healthcare organizations, and more. We bring both legal expertise and real-world operational insight.

Seamless integration with your systems

We fit into your workflows. Not the other way around. That means working within your software, using your templates, and collaborating with your team just like an internal resource would.

Security you can count on

All data is handled with care, stored securely in Canada, and processed in line with public sector security standards. Our systems, communication tools, and access protocols are built to protect sensitive records every step of the way.

Capacity you can trust

Whether it’s five files or fifty, we’re ready. With a strong team and proven processes, we deliver consistent quality at scale.

Data security
built in

When you hand over records, you're also entrusting your organization’s reputation and legal obligations.

That’s why security is a core part of every Access service we offer.

All data
stays in Canada.

We meet strict residency requirements followed by provincial and federal bodies. No data is processed outside the country.

Aligned with public sector protocols.

Our security measures mirror those used across government and healthcare, including encryption, access controls, and secure storage.

Encrypted file transfer and collaboration.

Your documents are exchanged through secure, limited-access platforms.

Trained, privacy-first professionals.

Our team understands FOI-specific risks and treats every file with the same level of care as an internal government office would.

Who we support

We work with a wide range of public and private sector organizations, including:
01

Government departments and agencies

02

Healthcare authorities and service providers

03

Municipalities and Indigenous organizations

04

Crown corporations and regulatory bodies

05

Vendors and service providers working with public institutions

Why choose PrivacyWorks for Security?

Deep experience at the intersection of privacy, compliance, and security

Trusted partner for public sector organizations across Canada

Clear, actionable STRAs that stand up to internal and external scrutiny

Integrated approach across PIAs, STRAs, training and policy

Senior-level analysts and technical partners no handoffs or generic templates

Let’s lighten your Access load

If your backlog is growing or your internal team needs support, we’re here to help.

You’ll get reliable, senior-level Access processing you can trust without the overhead.

Contact Us to explore how we can support your team.

CONTACT US