Expert FOI support when you need it, how you need it.

Managing an FOI program can be overwhelming. You’re expected to know the legislation, make tough calls, and keep things moving all at once.

Whether you’re stepping into a new role, handling complex files, or trying to build internal capacity, having access to experienced support can make all the difference.

Our FOI Coaching and Advisory Services are here to help. You’ll get practical, real-world guidance from professionals who’ve led FOI programs themselves. We’ll help you make informed decisions, strengthen your processes, and feel more confident in your role.

What you can expect

Get flexible, confidential support. One-on-one or with your team for whatever FOI challenges you’re facing. We tailor each session to your needs, whether it’s an ongoing coaching relationship or ad hoc guidance.

Here’s how we can support you:
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• Coaching for new FOI staff or leaders
• Reviewing difficult files, redactions, or exemptions
• Helping with file triage, workload prioritization, or process design
• Creating templates, tools, and internal workflows
• Supporting program planning and strategic goals
• Preparing for audits, reviews, or leadership briefings
• Advising on coordination with legal, program areas, or executives
• Offering a sounding board for sensitive or complex decisions

We can also step in with interim support when your internal lead is away, or serve as an external advisor during times of transition.

Why FOI teams choose PrivacyWorks

Trusted by FOI professionals across Canada

We’ve supported staff in ministries, municipalities, health authorities, Indigenous organizations, and more. Teams come to us when they need reliable, real-world support that works in practice.

Led by people who’ve done the job

We fit into your workflows. Not the other way around. That means working within your software, using your templates, and collaborating with your team just like an internal resource would.

Confidential and judgment-free

All data is handled with care, stored securely in Canada, and processed in line with public sector security standards. Our systems, communication tools, and access protocols are built to protect sensitive records every step of the way.

No long-term commitments

Whether it’s five files or fifty, we’re ready. With a strong team and proven processes, we deliver consistent quality at scale.

Build capacity without hiring

Need more hands-on help? You can combine coaching with our full FOI processing, program reviews, or training. We’ll help your team manage workload and stay on top of obligations.

Let’s support your FOI team

If you’re leading a new program, managing a high-risk file, or simply need a second opinion, we’re here to help you make the best call.

Contact us to learn more or book your first session.

Coaching & Advisory Services